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I paid, where is my download link?

If you completed your purchase through PayPal but were given a message that said "The payment processor has not yet informed us about your payment. your order will be processed as soon as they inform us about the payment." that means that PayPal has not sent us notification yet that your payment has gone through.

Please allow up to 24 hours for this process to complete, unless you paid via echeck, which can take 3-5 days. Once the verification has been completed in the system, you will receive your download link via email.

If you believe the message is in error, or unacceptable, please contact us through our contact form and include your PayPal Transaction ID, Date of purchase, and the Pack that you purchased. Allow us 24-48 hours to get back to you.


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